Your own invoices

The Your finances page shows all your invoices to the housing company: maintenance charges, water fees, any water reconciliation and other payments. This page explains how to read the invoice table, open an invoice’s payment history and view a combined invoice’s breakdown.

These instructions apply to every member of the housing company except consultants (asiantuntija) — you always see only your own invoices.

Reading the invoice table

Open Oma talous (Your finances) from the Omat sivut (My pages) group in the left-hand menu. In the invoice table, each row is one invoice, and the columns show:

• Tyyppi (Type) — for example maintenance charge, capital charge (company loan), water fee, water reconciliation, parking fee or a combined invoice.
• Kuvaus (Description) — additional detail, if the company added any.
• Summa (Amount) — the invoice total. A partially paid invoice also shows the remaining open amount on the row.
• Eräpäivä (Due date) — the last day to pay.
• Tila (Status) — the payment situation (open, overdue, partially paid, credit, paid or void).
• Viitenumero (Reference number) — shown on open invoices for payment.

Opening the payment history

1. Find the invoice in the table.
2. Click the arrow (▼) at the end of the row to expand it.
3. In the Maksut (Payments) section you’ll see every payment recorded against the invoice: the payment date, amount and source (a manual entry or from a bank statement).

This is how you can see, for example, instalments or when your invoice was recorded as paid.

Tip

Your payments appear on the invoice once the company has imported the bank statement and your reference number matches. If a payment isn’t showing yet, it is most likely still on its way — bank statements are usually imported at set intervals.

A combined invoice’s breakdown

If the company bills charges as a single combined invoice (“yhdistelmälasku”), one invoice can contain several items (for example, the maintenance and capital charges). View the breakdown like this:

1. Expand the invoice using the row arrow (▼).
2. The Laskun erittely (Invoice breakdown) section shows each item on its own line with its amount.

The same breakdown is also printed on the invoice PDF.

Opening and downloading an invoice

The end of the row has actions for opening the invoice:

• Avaa lasku (Open invoice) appears if the company has attached a ready-made PDF file to the invoice. The file opens in an in-app PDF viewer (a modal), not a new browser tab.
• Lataa PDF (Download PDF) generates a printable PDF of the invoice with the reference number and bank barcode.

Read more about paying an invoice and using the PDF in Paying an invoice.

Credit notes

If a credit note (“hyvityslasku”) has been issued to you (for example, from a water reconciliation surplus), it appears in the table with the status Hyvitys (Credit) and a negative amount. The credit total also appears in the key figures under Hyvitykset (Credits). The credit note PDF states which account the credit is paid to, or how it will be applied to your next invoice.

Tip

Make sure your profile’s account number (IBAN) is filled in so the credit can be paid to you. Add the account number under Oma profiili (Your profile).

Payment refunds

If you have paid an invoice twice, or a paid invoice has been voided, the housing company records a refund for you. You can see the refund’s status right on the invoice row in the Tila (Status) column, marked Palautus (Refund):

• Odottaa (Pending) — the refund has been recorded but not yet paid.
• Palautettu (Refunded) — the refund has been paid to your account.
• Siirretty (Carried forward) — the overpayment has been applied to your next invoice.

When you expand the invoice row with the arrow (▼), the Palautukset (Refunds) section shows the refund’s reason, amount and payment date.

See also

• Your finances — overview
• Paying an invoice
• Ask about billing