User roles

VAREK shows every user exactly the sections that belong to their role. The same menu adapts automatically depending on whether you are a board member, a shareholder, a bookkeeper or a consultant. This page walks through the roles and what each one sees.

You always have a role per housing company — you can be a shareholder in one housing company and a board member in another. Your active housing company and role are shown in the top bar, next to the housing company’s name.

Board (hallitus)

There are two board roles:

Board admin (board_admin) — usually the chair. They have the broadest rights: they manage members, settings, property data and billing.
Board member (board_member) — sees and manages the whole housing company, but some administrative actions (such as creating users) are reserved for the board admin.

The board sees every section: defect reports and claims, inspections and deadlines, finances and resident invoices, communication, documents, property data and member management.

Shareholder (osakas)

A shareholder sees their own apartment and the housing company’s shared information. A shareholder can:

view their own apartment on the “Oma asunto” (My apartment) page,
follow their own invoices on the “Oma talous” (My finances) page,
file defect reports and claims,
make bookings (for example sauna turns or shared-space reservations),
read the housing company’s shared documents and announcements,
follow the housing company’s budget at a summary level.

A shareholder does not see administrative functions such as member management or billing administration.

Bookkeeper (kirjanpitäjä)

The bookkeeper focuses on finances. They have access to:

the “Talous” (Finance) module and its reports (for example the VAT calculation),
the “Asukaslaskut” (Resident invoices) view for managing invoices and payments.

The bookkeeper role is mostly read-oriented from a financial-administration perspective: they do not use the housing company’s other administrative functions and do not see, for example, member management.

Consultant (asiantuntija)

A consultant is an external helper — for example an expert who assists with a single claim. They are granted only specifically assigned, fine-grained rights. The board can grant a consultant view or edit access to, for instance, defect reports, claims, documents, security documents or deadlines.

A consultant only sees the menu sections they have been granted access to. They can check their own permissions on the “Omat oikeudet” (My permissions) page.

Tenant (vuokralainen)

A tenant is a person living in an apartment who is not a shareholder. (Note that a shareholder may also live in their own apartment — in that case they use VAREK as a shareholder, not a tenant. The unambiguous term for a renter is therefore tenant / vuokralainen.) A tenant is invited by the apartment’s owner (the shareholder), not the board.

A tenant sees the housing company’s shared information and their own apartment’s details. They can:

file defect reports about their own apartment and shared spaces,
make bookings for shared facilities (for example the sauna or laundry).

A tenant does not see administrative functions or other apartments’ details.